Choose your usual underwear size. Our fit is designed to feel secure, smooth, and comfortable without digging in. If you’re between sizes, we recommend sizing up for a more relaxed fit.

SHAPSS should feel like a second skin — supportive, smooth, and invisible. It should stay in place without rolling, pinching, or needing adjustments.

Yes. Once your order is placed, you’ll receive a confirmation email with your order details.

Yes. We want you to feel confident with your purchase. Try SHAPSS and experience the fit for yourself.

No. Bonded seamless edges are designed to disappear under leggings, activewear, white trousers, and fitted outfits.

No. Bonded (seamless) edges mean no visible panty line under leggings, white trousers or a fitted dress, whatever you're wearing. That's the point.

Yes. Our bamboo fabric is soft, breathable, and gentle on skin, making it comfortable for all-day wear.

SHAPSS is built to last. With bonded edges and reinforced construction, it is designed to maintain its shape through regular wear and washing. Follow the care instructions for the best results.

SHAPSS is designed and shipped from the UK. We offer fast, discreet delivery, with free UK shipping over £50.

Orders are prepared quickly and sent with tracked delivery so you can follow your SHAPSS journey.

Yes, we ship internationally. Delivery options and costs will be shown at checkout.

We accept secure payment methods available at checkout.

We want you to love your SHAPSS. If it’s not the right fit, please contact us and we’ll help you with your return.

Yes, exchanges are available depending on stock availability.

If you're returning your order, please include the free pouch. Free gifts on their own aren't returnable.

We quality-check every pair, but if anything's not right, email hello@shapss.com and we'll make it right with a refund, exchange, or credit.

Get in touch at hello@shapss.com as fast as you can. If it hasn't been dispatched yet, we'll do our best to fix it. Once it's left us, we can help with an exchange when it arrives.

Only if we haven't processed it yet. Contact us quickly and we'll check. Otherwise it falls under our returns policy above.

Our first run is limited. If your size or colour is out, join the waitlist on the product page and you'll be the first to know the moment it's back (and often the first to get early access to new colourways).

Yes. Honestly, for underwear it's the smartest gift there is, no guessing her size or colour. Let her pick exactly what she wants. Gift cards are available in a range of amounts.